Terms of Service

Last updated: 5/8/2026

1. Agreement to Terms

By accessing or using the services provided by Ella Atwell Esthetics ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

2. Appointments and Cancellations

We require a minimum of 24 hours notice for any appointment cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee. By booking an appointment, you agree to our cancellation policy.

3. Payments and Refunds

Payment is due at the time of service. We accept various forms of payment as indicated at our location or online booking system. Refunds for services rendered are generally not provided, but we are committed to client satisfaction and will address any concerns on a case-by-case basis.

4. Health and Safety

Clients must disclose any medical conditions, allergies, or medications that may affect their treatment. We reserve the right to refuse service if we believe it poses a health or safety risk to the client or our staff.

5. Intellectual Property

The content, design, and branding on this website are the intellectual property of Ella Atwell Esthetics and may not be copied, reproduced, or used without our express written permission.

6. Limitation of Liability

Ella Atwell Esthetics shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by updating the date at the top of this page.

8. Contact Us

If you have any questions about these Terms, please contact us at:
Ella Atwell Esthetics
102 E Main St.
Kingsport, TN 37660
Phone: (423) 817-8011